Case Managers Observing a Worthy Caution…

Case managers do a wonderful job helping those with catastrophic illness and injury to coordinate, monitor and make adjustments in care as needed.  In many instances, they also help those they serve to understand benefits available to them and how to access those benefits.

These often nursing, rehabilitative, social work and behavioral professionals are also advocates.  They assist clients to take action in the event of poor quality care or termination of benefits the person may need.  However, as important as these services are, there is one caution many are quick to observe.  What is that?

Managing the medication needs of those being served.  While surely not the case with all or even most of those relying upon case management services, some clients could come with or develop an addition to opioids.  As a case manager, you have to be concerned about being the go-between for obtaining these medications, especially if an investigation results in them not being needed, abused or sold by your clients.

As a result of this reality, some case managers leave prescription refills for certain drugs to the coordination of the client and their families and take a backseat to this process.

Every profession has some cautions that could create real trouble when ignored.  This one surely is at least worthy of consideration by those who could be impacted.

Your thoughts?


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