Texting/Privacy Policy

Direct Care Training & Resource Center, Inc.
Child Care Training & Resource Center, Inc.

SMS Texting Opt-In and Out Policy and Help Directions:

By opting into SMS messaging through any web form, application, or other communication medium, you are agreeing to receive SMS messages from Direct Care Training & Resource Center, Inc. This may include messages related to conversations, updates, scheduling, and service-related communication. Message frequency may vary depending on your interaction with our team.

Message and data rates may apply according to your mobile carrier’s plan. For more information on how we protect your data, please review our Privacy Policy at: https://www.directcaretraining.com/texting-privacy-policy/

Text HELP at any time for assistance.
Reply STOP to any message to opt out of receiving further SMS communications.

Privacy Policy for Text Messaging Communications:

Effective Date: January 1, 2028
Direct Care Training & Resource Center, Inc. and Child Care Training & Resource Center, Inc. value your privacy and are committed to protecting any personal information collected through our text messaging communications. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our sales and informational text campaigns.

Information We Collect:

When you opt-in to receive text messages from us, we may collect:
• Your mobile phone number.
• Your name or business contact information, if voluntarily provided.
• Communication preferences (such as subscription or opt-out status).

We do not collect any sensitive personal information through our texting systems.


How We Use Your Information: We use your provided information to:
• Send updates, special offers, enrollment information, and reminders related to our training programs and services.
• Communicate with you regarding scheduling, promotions, or informational announcements related to Direct Care Training & Resource Center, Inc. and Child Care Training & Resource Center, Inc.
• Maintain compliance with communication laws and applicable regulations.

Data Sharing and Disclosure: We do not sell, rent, or share your contact information or personal data with any third parties. Your data is used exclusively by Direct Care Training & Resource Center, Inc. and Child Care Training & Resource Center, Inc. for communication
purposes related to our services.


Data Security: We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All text communications are managed through reputable, secure platforms that comply with applicable privacy standards.


Your Choices: You may opt out of receiving text messages at any time by replying STOP to any message. Standard message and data rates may apply based on your mobile carrier plan.


Policy Updates: This Privacy Policy may be updated periodically to reflect changes in our practices. Updates will be posted with a revised effective date. Continued communication with us after any update constitutes acceptance of the modified policy.


Contact Us: For questions about this Privacy Policy or our texting communications, please
contact:


Direct Care Training & Resource Center, Inc. and Child Care Training & Resource Center, Inc.
Email: onlinelearning@directcaretraining.com
Phone: 866.982.4449
Address: 36500 Ford Road, #367 – Westland, MI 48185 (USA)

Notes:

Direct Care Training & Resource Center, Inc. is a private organization that provides training and assistance to community care providers and prospective providers in matters of continuing education, business development assistance and general information workshops. We are not regulators.  We do not seek to replace regulators. We are not competitors of regulators.  Neither do we recommend that a provider of care or prospective provider of care ignore the advice and direction of regulators.  This is not our role.  For those whom we are assisting with accreditation please note that this is a collaborative and strategic process, not an overnight fix.  We need your involvement and patience.  Many of our training workshops are approved as continuing education units for adult foster care group home licensees and administrators, personal care homes, adult family care homes and other assisted living models. As such, many of our training products do incorporate the review of regulatory statutes, administrative rules and laws that pertain to the provision of care, all of which is readily available to the general public. We are not a governmental entity and our programs must never be viewed as a replacement or substitute for State or federally sponsored orientations, licensing preparatory meetings or any other government sponsored or governmentally mandated educational event or training. Additionally, approval for continuing education courses does not in any way constitute a governmental endorsement of other services provided by our company or any of its affiliates.  Furthermore, attendance at any of our live sessions, use of our self-study materials or online/virtual school and any technical assistance we may offer must never be viewed as a guarantee of potential business success, elimination of liability or specific financial gain. It is the responsibility of the individual business owner to work toward and create a pattern of success for his/her business entity.  While we make a concerted effort to offer quality advice and teach providers the highest levels of quality customer service, clients must not look to our company to ensure they are successful as community-based care providers.  We cannot guarantee how long it will take to attract clients or residents and we will not assure a particular lifestyle from your business efforts. Please note that licensed adult foster care group homes in Michigan who have contracts with community mental health agencies may be obligated to receive all direct care worker and medications training through that agency or the training organization they specify.  Check with them before calling our company to enroll in training programs. 6% sales tax charged on all self-study products in the State of Michigan.  Information provided in our workshops is up-to-date and accurate to the best of our knowledge and belief.  Sample forms used in live training sessions and the online/virtual school may bear the name of certain waiver agents but must in no way be interpreted as an implied endorsement by any agency or governmental department.  If a live class paid for is missed, no cash refunds will be made, however a credit will be issued allowing you to attend a comparable event within one year of payment.

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Direct Care Training & Resource Center, Inc.

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